General Terms and Conditions
Cancellation conditions
- Free cancellation possible up to 90 days before departure
- 90th to 45th day: 40 % of the tour price
- from day 44 - 35: 60 %
- from day 34 - 8: 80 %
- from 7th day and in case of no-show or earlier departure: 90 %
Deposit
For binding bookings we ask for a deposit in the amount of 30 % of the accommodation costs.
This is due after receipt of the reservation confirmation.
Travel insurance
Sometimes it can happen that a booked trip has to be cancelled for unforeseen reasons. In addition, cancellation fees are then usually due. To protect our guests in this case, we recommend taking out travel insurance. Among other things, the following services are covered:
- Trip cancellation
- Trip cancellation
- Delayed arrival
- Involuntary holiday extension
- Search and rescue including helicopter rescue...
Information on travel insurance and the two insurance packages can be found here.
Adding insurance is very straightforward. We'd be happy to take care of it for you.
Holiday preparation - Your wishes for the fairy
To ensure you can enjoy your holiday from the very first minute, we have compiled the most important points for you: All you need to do is fill out the form and send it to us no later than 7 days before your arrival…